PRIVACY POLICY
Last Updated: Febraury 2025Nama-Stay Retreat Village (“Nama-Stay,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.nama-stay.com, make a reservation, subscribe to communications, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Business Information
Nama-Stay Retreat Village
111 Juniper Lane
Springdale, Utah 84767
United States
Email: info@nama-stay.com
Nama-Stay operates a hospitality and retreat property near Zion National Park and provides lodging and event services.
2. Scope of This Policy
This Privacy Policy applies to:
Visitors to our website
Individuals making reservations
Retreat and event participants
Newsletter subscribers
Guests booking via Guesty or Airbnb
This policy does not apply to third-party platforms such as Airbnb, which maintain their own privacy policies.
3. Information We Collect
A. Information You Provide Directly
We may collect the following personal information:
Full name
Email address
Phone number
Mailing address
Reservation details
Special accommodation requests
Retreat or event participation information
Billing information
B. Payment Information
Payments are securely processed through:
Stripe
Guesty Payments
Square
Nama-Stay does not store complete credit card numbers on our servers. Payment data is handled directly by these third-party processors in accordance with their security standards.
C. Automatically Collected Information
Through Squarespace and related services, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on site
Referring website
Cookie identifiers
This information is used for analytics, performance, and security purposes.
4. Legal Basis for Processing (GDPR)
For individuals located in the European Union or United Kingdom, we process personal data based on:
Contractual necessity (to process reservations and provide services)
Legitimate business interests (to improve operations and guest experience)
Legal obligations (tax, accounting, regulatory compliance)
Consent (for marketing communications)
You may withdraw consent at any time by contacting info@nama-stay.com.
5. How We Use Your Information
We use personal information to:
Process reservations and payments
Provide guest services
Communicate regarding bookings
Send confirmations and pre-arrival information
Respond to inquiries
Send newsletters (only if opted in)
Improve website functionality
Comply with legal requirements
Prevent fraud and protect property security
We do not sell personal information.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies for:
Essential website functionality
Security
Performance and analytics
Remembering user preferences
Squarespace automatically deploys essential and analytics cookies.
You may disable cookies via your browser settings. Disabling cookies may affect website functionality.
7. “Do Not Track” Signals (CalOPPA Compliance)
Some web browsers transmit “Do Not Track” signals. Due to the absence of a uniform technological standard, our website does not currently respond differently to such signals.
8. Sharing of Information
We may share personal information with:
Squarespace (website hosting and analytics)
Guesty (property management platform)
Airbnb (if booking occurs through Airbnb)
Stripe, Guesty Payments, and Square (payment processors)
Professional service providers (accountants, legal advisors, insurance providers)
We may also disclose personal information:
If required by law
To respond to lawful requests or legal processes
To protect property safety and security
In connection with a business transfer, merger, or sale
We do not sell or rent personal information.
9. International Data Transfers
As a United States-based business, your information may be transferred to and processed in the United States.
If you are located outside the United States, you acknowledge that data protection laws may differ from those in your jurisdiction.
We take reasonable steps to ensure appropriate safeguards are in place when processing international data.
10. Data Retention
We retain personal information only as long as necessary to:
Fulfill reservation obligations
Comply with tax and accounting requirements
Resolve disputes
Enforce agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
11. Your Privacy Rights
A. GDPR Rights (EU/UK Residents)
You have the right to:
Access your personal data
Request correction
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent
To exercise these rights, email info@nama-stay.com.
B. California Privacy Rights (CCPA / CPRA)
California residents may request:
Disclosure of categories of personal information collected
Access to personal information
Deletion of personal information
Information regarding categories of third parties with whom data is shared
Nama-Stay does not sell personal information.
Requests may be submitted via email to info@nama-stay.com. We will verify identity before processing requests.
12. Children’s Privacy (COPPA)
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will delete it promptly.
13. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
15. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.
16. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by a revised “Last Updated” date.
Continued use of our website constitutes acceptance of the updated policy.
17. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
Nama-Stay Retreat Village
111 Juniper Lane
Springdale, Utah 84767
United States
Email: info@nama-stay.com